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16Fold

For owner-operated businesses, $1M–$15M, where it all still routes through you.

AI that asks
before it acts.

16Fold puts AI workers on the work around the clock — drafting replies, tracking spend, flagging what's not working — wired straight into Meta, Google, GBP, and GA4. Then it waits for your yes.

The call is 20 minutes, live, on your real business — no slides. Not ready? The assessment is free and takes two.

$192,257 in ad spend already audited. See the receipts →

Approvals

moves your agents want to make, waiting on your call

34

SilverLeaf (meta) — $356 over 14d, 0 conversions

moneyspend-with-no-result rule of $50

Kill or fix it →

Reply to new website lead — drafted

decisionin your voice · waiting on your yes

Approve ✓

Facebook caption — waiting on your yes

decisionAsk · review queue · in your voice

Approve ✓

Wired to Meta · Google · GBP · GA4 — synced weekly

Your software stores information.
Your people still have to move the work.

Your CRM stores leads. Your inbox stores conversations. Your project system stores tasks. But someone still has to notice what happened, decide what comes next, and move the work forward.

16Fold becomes the coordination layer between your systems, your team, and your decisions.

MetaGoogle AdsGoogle Business ProfileGA4

The 16Fold layer

16FOLD

coordinates every campaign, drafts every post and reply

You

YES / NO

decisions & exceptions only

Why 16Fold exists

Robert Crabtree, founder of 16Fold

I didn't build this to sell AI.
I built it to run my agency.

I was drowning in the same things you are. Ad data spread across accounts. Messages in five places. Spreadsheets wired to Zapier wired to a chatbot — and still no straight answer to the questions that matter: where did this lead come from, what did it cost, and did it turn into money?

So we built the system that answers them — and then put it to work on everything else. It audits our ad accounts. It traces leads to sales. It drafts our emails, produces our creative, checks our SEO. I talk to it from my phone, by voice, from anywhere.

It's not AI slop — because of everything that's been built behind it.

— Robert Crabtree, founder · Crabtree Marketing

$192,257ad spend audited — client engagement
2,000+ hrsfounder time (est.), 9 months of development
70 / 70days active — every day
21,191knowledge chunks — the company brain

See everything that came out of it →

The platform

One operating layer. Five essential jobs.

Connect

Receives the relevant information from the systems already running the business.

Understand

Applies your services, pricing, voice, policies, customers, and previous decisions.

Coordinate

Hermes routes each assignment to the right specialists with the context they need.

Execute

Specialists research, analyze, draft, organize, review, and prepare the next action.

Govern & remember

Approval rules control what can proceed. Decisions become context for future work.

Your yes

The largest demo on the page

Watch one lead become completed work.

01Detect

A new inquiry arrives from the website.

02Understand

16Fold retrieves the contact, service interest, prior interactions, and your standards.

03Research

Scout examines the company, opportunity, and fit.

04Prepare

16Fold drafts the reply and the right follow-up, holding your pricing and voice standards. Nothing sends without your yes.

05Review

Scalpel checks accuracy, voice, and offer boundaries.

06Coordinate

Hermes summarizes what happened and what needs your call.

07Approve

You see the work, the evidence, and the rules applied — then decide.

08Complete

Sent, scheduled, recorded. The outcome becomes context for next time.

Reply to Dana K. — quote follow-up

decision required
PreparedDraft in your voice · follow-up scheduled
EvidenceCompany research · 3 prior interactions
Rules appliedPricing floor · service area · voice standard
ApproveEditEscalate

Also: watch a month of ad data become a decision.

Pull every account → Trace lead → source → cost → Flag the waste → Distill one recommendation → You approve the shift

Also: watch Knock turn a prospect list into an outreach queue. KNOCK

You launch a prospecting run → Knock scrapes and qualifies prospects → A list is built and scored → Cold outreach is drafted in your voice → Knock watches the inbox for replies

The specialists

One workforce. Four operating lanes.

Direction & demand

  • Atlas Strategy
  • Scout Research
  • Magnet SEO
  • Lift Conversion

Voice & creative

  • Quill Copy
  • Echo Social
  • Curator Creative
  • Banner Personal brand

Pipeline

  • Knock Outbound
  • Volt Email
  • Ember Paid media

Delivery & quality

  • Pilot Projects
  • Cog Operations
  • Scalpel QA
  • Breaker Red team

Hermes coordinates the workforce. You don't manage a queue of separate conversations — you set the standard once, and Hermes returns the work that requires your judgment.

Fig. 09 — The Board of Directors

An AI board of directors with one job: break it before you see it.

  • The Undertaker
  • The Surgeon
  • The Hawk
  • The Stranger
  • The Accountant

When the work matters, it faces the Board before it reaches your phone — and every verdict is on file.

Operating memory

Your business should not have to explain itself twice.

When meaningful work changes direction, 16Fold records what was decided, why, and what remains open. The next workflow begins with that context instead of a blank prompt.

Human control

The work can move without surrendering control.

Approval levels determine what the system may prepare, recommend, schedule, or complete. Important outbound actions remain visible and governed.

Your side of the system

Run it from your phone. From anywhere.

Talk to your workforce from the 16Fold app — type it, or use the Ask mic. Ask for a quarter of ad data from the truck — the distilled answer is waiting before you park. Approve the work from wherever it found you — any hour, any time zone.

“What's waiting on my yes?”

Ask mic · 7:12 AM

Facebook caption in the review queue. SilverLeaf still spending with no conversions.

review

From owner-routed to system-routed.

Before

Sales ──────┐
Marketing ──┤
Operations ─┤
Projects ───┼── YOU
Customers ──┘

With 16Fold

Sales ──────┐
Marketing ──┤
Operations ─┤
Projects ───┼── 16FOLD ── decisions ── YOU
Customers ──┘

16Fold doesn't remove human judgment. It stops spending human judgment on coordination the system can handle.

The receipts

We proved it before we sold it.

Nine months of development, measured from the system's own records — across our own agency and real client work. See exactly how each number was counted.

How we measured this →

$192,257

ad spend audited for a client engagement

verified

79,732

agent coordination records in 10 weeks — the workforce talking to itself so you don't have to

verified

$4,896

Anthropic API spend building the system — before subscriptions and every other tool

verified

2,000+ hrs

of the founder's own time over 9 months, logged before it was offered for sale

estimate · cadence verified

21,191

searchable knowledge chunks — the company brain

verified

5,404

creative and media files produced or processed

verified

We do not begin with AI.
We begin with the work slowing you down.

Assess

AI Readiness Assessment: how work moves today, where it stalls, what data exists, which deployments pay off first.

Deploy

Connect the systems, configure company context, define approvals, implement the first workflows.

Prove

Measure cycle time, completed work, review time, quality, and business outcomes.

Expand

New workflows are added only after the initial deployment demonstrates value.

Fig. 10 — House Rules · Security by design

Security isn't a slide. It's how the house is built.

It runs your business — so isolation, access, and approval aren't afterthoughts. Three rules the house is built on.

Security model

Isolation · your keys · human approval on every send

Not a marketing checklist — the architecture that keeps your business yours.

Rule 01

Isolated by design — your data stays in your house.

Security starts with separation. You run in your own private space, walled off from every other customer. Nothing is mixed. Your business never trains anything outside your business. Architectural isolation — not a promise on a brochure.

Rule 02

Your keys. Your bill. Never marked up.

The AI runs on your own account, paid straight to the provider — you see exactly what it costs. We don't hold your keys as a resale layer, we don't pad usage, and you can revoke access anytime.

Rule 03

Nothing leaves without your signature.

It drafts everything and sends nothing. No email, no post, no follow-up reaches a customer until you've said yes — and the system refuses to file anything that doesn't carry its review record. Control is the security model.

How we prove it

We don't hold formal security certifications yet, and we won't claim a badge we haven't earned. What we have is the architecture above — isolation, your keys, approval gates — and we'll show you exactly how it works on the demo.

Running a team? One seat per person, each with its own Company Brain. 16Fold for teams →

Pricing

Start with a working operating layer.

Final scope depends on the systems connected, workflows deployed, volume, governance requirements, and custom development.

Most common

Platform

$799 /mo+

Early-adopter pricing — it will increase as the platform matures.

  • Coordinated workforce
  • Shared operating context
  • Approval system
  • Work & decision records
  • Meta · Google · GBP · GA4

Custom deployment

Scoped

  • Custom integrations & internal tools
  • Proprietary workflows
  • Multi-location architecture
  • Custom interfaces

What work keeps finding
its way back to you?

Bring us one recurring process, bottleneck, or missed opportunity. We'll map how the work moves today and show you what an initial deployment would require.

Real operation. Real workflow. No generic presentation.